Getting Started

How do I contact support or get Help?
You can create a New Ticket to get a fast response  from the support team.  
Mon, 19 Oct, 2020 at 11:19 AM
What is Loot Games?
Loot Games is our premier game store that offers instant access to all of the top premium games for a low membership price. It has over 5,000 games and new...
Fri, 20 Mar, 2020 at 11:47 AM
How do I cancel my loot subscription ?
How to use the Automated phone cancel:  You can cancel a subscription at any time on your phone by calling the 24/7 automated line 877-234-5321 and press 1...
Thu, 22 Oct, 2020 at 12:12 PM
How do I access the settings?
In the Settings menu, you can access all your account information. To get to Settings, access the sidebar by pressing the menu button (upper right) on the h...
Fri, 20 Mar, 2020 at 11:47 AM
How much does the Loot app cost?
Loot Games costs $9.99/month for Unlimited Games & Unlimited Rewards.  Go to My Account in the menu (upper left).  You may cancel anytime directly with...
Fri, 20 Mar, 2020 at 11:35 AM
How do I view my purchase history?
In the Settings page (accessed through the side menu), you can view your previous purchases.  Select the Help option in the Settings page to view a list of ...
Mon, 25 Mar, 2019 at 3:18 PM
How do I view my membership details?
To view your membership, access the side menu (upper right) from the home screen. Click on My Account to view your membership details. 
Fri, 20 Mar, 2020 at 11:37 AM
Why am I not able to download a game?
Should you encounter any issues downloading a game, check the following: The storage space on your device (game will not download if there is insuffic...
Sat, 4 Jun, 2016 at 9:23 AM
Will the Loot work on 3G/LTE mobile network?
To ensure that you are able to play games freely without any delays, we do recommend turning on your device's Wi-Fi. Even though connections such as 3G...
Thu, 27 Aug, 2015 at 10:32 AM
Which devices can support Loot?
Loot Games is available on mobile devices with Android version 6 and above and iOS devices running iOS 11 and above.
Fri, 20 Mar, 2020 at 12:11 PM